1. Terms and definitions

1.1. In this offer, unless the context otherwise requires, the following terms have the same meaning and form an integral part thereof:

The seller is FOP Mykhalova O.I

Buyer – any legally capable individual who has accepted a public offer under the terms of this offer, who places orders and purchases goods from FOP Mykhalova O.I., which are presented on the website
www.alexq.com.ua , for your personal or other needs not related to business activities.

Online store is the official online store of the seller of FOP Mykhalova O.I., located at the Internet address www.alexq.com.ua. Within the framework of this agreement, the concepts of online store and store, as well as the Internet address www.alexq.com.ua/shop/ and derivatives from www.alexq.com.ua/shop/
equivalent and interpreted authentically, in the context of the offer

The item – an object (item of clothing, accessory or other material value) presented for sale on the site.

Order – a properly completed and placed customer order (filled in the appropriate fields on the website in the “Basket”, “Checkout” section), addressed to the Seller, for the sale and delivery of the goods selected on the website to the address specified by the Client.

2. General provisions

2.1. This public offer (hereinafter referred to as the “Agreement”) is an official proposal from FOP Mykhalova.O.I. addressed to any person who has the legal capacity and the necessary authority to enter into a contract with the individual entrepreneur Mykhalova O.I. agreement for the purchase and sale of goods on the terms specified in this offer and containing all the essential terms of the agreement.
2.2. Relations in the field of consumer protection are regulated by the Law of Ukraine “On the Protection of Consumer Rights”, the Decree of the Law of Ukraine “On Electronic Commerce” and other laws and legal acts of Ukraine adopted in accordance with it.
2.3. The Seller has the right to make changes to these Terms without prior notice. Changes to the Terms come into force upon their publication on the Site and apply to any Order made after publication.
2.4. Placing an order on the Website, placing an Order by phone, as well as subscribing and registering means that the Client has become familiar with these Terms, understood them, and is required to agree and accept them.

2.5. All text information and graphic images of goods posted on the Site are the property of the Seller or its counterparties. Viewing information or printing pages of the site is permitted for personal use only.

3. Subject of the contract and price of the goods

3.1. The Seller transfers, and the Buyer accepts and pays for the goods on the terms specified in this agreement. Ownership of the Ordered Goods passes to the Buyer from the moment of actual transfer of the Goods to the Buyer and payment of the last full cost of the Goods. The risk of his accidental death
or damage to the Goods passes to the Buyer from the moment of actual delivery of the Goods to the Buyer.
3.2. Prices for the Item are determined by the Seller unilaterally and indisputably and are indicated on the pages of the online store located at the Internet address: www.alexq.com.ua/shop/

3.3. The price of the item is indicated in Ukrainian hryvnia, in American dollars or in euros, depending on the selected currency on the website at the current exchange rate of the Ukrainian hryvnia to the American dollar, or euro.
3.4. An offer to conclude a contract for a specific item is valid for the duration of the product’s presence on the Seller’s website if the item is available in the Seller’s warehouse.

4. Moment of conclusion of the contract

4.1. The text of this Agreement is a public offer in accordance with Article 633 and Article 641 of the Civil Code of Ukraine and is the equivalent of an oral agreement and has proper legal force.
4.2. The agreement concluded on the basis of the Buyer’s acceptance of this offer is an adhesion agreement to which the Buyer joins without any exceptions and/or reservations.
4.3. The fact of placing an order by the Buyer is an unconditional fact of acceptance by the Buyer of the terms of this Agreement. The buyer who purchased the goods in the Seller’s online store (placed an order for the goods) is considered as a person who has entered into a relationship with the Seller on the terms
this Agreement
5. Rights and obligations of the parties
5.1. The seller undertakes:
5.1.1. From the moment of concluding this Agreement, ensure in full all obligations to the Buyer in accordance with the terms of this agreement and current legislation. The Seller reserves the right to fail to fulfill obligations under the Agreement in the event of circumstances beyond its control.
the forces specified in paragraph 9 of this Agreement.
5.1.2. Develop the Buyer’s personal data and ensure its confidentiality in the manner prescribed by current legislation.
5.2. The seller has the right:

5.2.1. Change this Agreement, Prices for Products and Tariffs for related services, methods and terms of payment and delivery of goods unilaterally by placing them on the pages of the online store located at the Internet address: www.alexq.com.ua/shop/. All changes take effect immediately
after publication, and are considered brought to the attention of the Buyer from the moment of such publication.
5.2.2. Without agreement with the Buyer, transfer your rights and obligations to fulfill the Agreement to third parties.
5.3. The buyer undertakes:
5.3.1. Before concluding the Agreement, familiarize yourself with the contents and terms of the Agreement, prices for the Item offered by the Seller in the online store.
5.3.2. To place Customer Orders, you must enter your data and place orders yourself or with the help of a customer service specialist in ways accessible to customers.
5.3.3. In order for the Seller to fulfill its obligations to the Buyer, the latter must provide all the necessary data that clearly identifies him as a buyer and is sufficient for delivery to the Buyer
of the Item ordered by him.
5.3.4. Pay for the ordered Item and its delivery under the terms of this agreement.
5.3.5. To avoid disputes, when placing an order, read the information offered by the Seller on its website, in particular, but not limited to the sections:
Payment and delivery, Exchange and return, Privacy policy.
5.3.6. Do not use goods ordered on the website for business purposes.

6.Acceptance of order

6.1. After placing an Order, the Client receives information about the contents of his order, indicating the cost of items, address and delivery costs, to the email address he specified.
6.2. The Order is considered accepted for execution after the Client receives an email to the email address specified in the registration form confirming the fact of acceptance of the Order or after a message about the creation of the order is displayed on the website page indicating its number.
6.3. The Seller reserves the right to cancel the Client’s application at the stage of confirmation of the application.
6.4. The Seller reserves the right to agree on order details with the Client over the phone. If it is impossible to contact the Client within 48 hours, the order placed by the client
is cancelled, and if the Client has made an advance payment, the funds are returned by the Seller using the bank details for which the payment was made.
6.5. After placing an order, the Client is provided with information about the delivery of the order. The specified date depends on the availability of the ordered goods in the Seller’s warehouse and the time required for processing and delivery of the order.

7. Delivery of items

7.1. The Client undertakes to accept the Order within the agreed delivery time. The delivered Item are handed over to the Customer, and in his absence – to any person who has presented confirmation of the Order or other document confirming the delivery of the goods.
7.2. The Buyer can pick up from all of the Seller’s stores.
7.3. The seller tries to comply with the agreed delivery times as much as possible. The seller is not responsible for possible delays in delivery due to unforeseen circumstances,
that occurred through no fault of the seller and which could not be predicted.
7.4. For Clients from foreign countries, the Seller sends orders without taking into account taxes and duties of the Buyer’s country of residence. Shipping price does not include taxes and duties.

8. Terms of return and exchange of items

8.1. The buyer has the right to return items of proper quality if they do not fit in shape, dimensions, style, color, size or configuration. The buyer has the right to exchange item of inadequate quality for a similar item without defects, if any, or choose
another product from the assortment for the same amount.

8.2. The buyer has the right to exchange or return a product of proper quality if it has not been used, its presentation (branded packaging, seals, labels), consumer properties are preserved, the completeness of the product is preserved, as well as a document confirming the fact and conditions
of purchase of the specified product ( sales receipt or cash receipt).

8.3. To process the return of a Product of proper quality (including due to its exchange), the Client undertakes to carefully pack the Product with all components and a full set of accessories and add a copy of the payment receipt.

8.4. The procedure for returning items of inadequate quality is carried out in the manner specified in paragraph 8.5.
8.5. Methods for returning ordered items:

• Return the goods through the delivery service;

• Return the items yourself or through any courier company.

8.6. The costs of delivery of exchange and return of items of proper quality are paid by the Buyer.

8.7. Requests for the return of the amount of money paid for the items are subject to reimbursement within 5 days from the date of presentation of the corresponding demand. If a item is returned of inadequate quality, the Buyer will be refunded the cost of the item along with the cost of delivery.

8.8. Refunds are always made in the same way as payment for the items was made.

8.9. The following are not subject to exchange or return:

– items that have been in use

– items that have been dry cleaned or washed

– items from which tags and labels have been cut off

– items used for photo/video filming

– items without sales receipt

– items manufactured taking into account individual characteristics

– items that were delivered outside the territory of Ukraine (international delivery)

– underwear and swimwear

– hats, hair accessories

– jewelry of good quality

– gift cards

8.10. The Seller has the right to refuse to return to the Buyer items that, in subjective opinion and independent examination, do not meet the requirements specified in clause 8.9.

9. Payment methods

9.1. The Buyer can make payment in the following ways:

• Online payment on the website;

9.2. More detailed information on payment methods for items is contained in the “Payment” and “Delivery” sections of the website.

10. Force majeure

10.1. Any of the Parties shall be released from responsibility for full or partial non-fulfillment of its obligations under this Agreement, if this non-fulfillment was caused by force majeure circumstances
that arose after the signing of this Agreement. “Force Majeure Circumstances” means extraordinary events or circumstances that such Party could not predict or prevent by means available to it. Such extraordinary events or circumstances include:
strikes, floods, fires, earthquakes and other natural disasters, wars, hostilities, actions of Ukrainian or foreign government bodies, as well as any other circumstances beyond the reasonable control of one of the Parties. Changes in current legislation or regulations that directly or
indirectly affect any of the Parties are not considered Force Majeure, however, in the event of such changes that do not allow either Party to fulfill any of its obligations under this Agreement, the Parties are obliged to immediately make a decision on the procedure for eliminating this problem in order to ensure that the Parties continue to implement this Agreement.

11. Confidentiality

11.1. When returning the Goods for the Seller to transfer funds, the Client provides passport data and bank card details. The Seller has the right to use this information to fulfill its
obligations to the Client. The Seller recognizes the importance of confidentiality of the provision of personal information by the Client. By providing his personal data to the Seller, the Client agrees to their processing by the Seller, including to fulfill its obligations to the Client under this offer, promotion by the Seller of goods and services by sending advertising and informational mailings, conducting electronic and SMS surveys, holding competitions and other promotions among customers, analyzing the results of marketing campaigns, customer support, conducting statistical research, organizing the delivery of goods, monitoring customer satisfaction with the quality of services provided by the Seller. Persons visiting the site, as well as Clients, agree that in order to fulfill obligations to the Client, as well as for the purpose of conducting
marketing research, generating analytical reports and other marketing activities, the Seller may entrust the processing of personal data (including, but not limited to, date of birth, email address, information about accounts on social networks, information about purchase history, information about interests) to third parties on the basis of an agreement concluded with such persons, subject to compliance with the requirements of the legislation of Ukraine on ensuring the confidentiality of personal data and the security of personal data during their processing. Processing of personal data means any action carried out using automation tools or without the use of such tools with personal data, including collection, recording, systematization,
accumulation, storage, clarification (updating, changing), extraction, use, transfer (including transfer to third parties, including cross-border transfer, if the need for it arose in the course of fulfilling obligations), depersonalization, blocking, deletion, destruction of
personal information The Seller must process personal data, including by sending the Client advertising correspondence to the specified postal address, making phone calls, sending SMS messages, messages via Internet messengers, as well as sending advertising emails to the email address specified by the client.
The client may refuse to receive mailings, advertising and other information without giving reasons in one of the following ways:

• The client can choose the mailing options or refuse it by clicking the “unsubscribe” button in the email;

• The Client can contact the Seller’s Customer Service by phone listed on the website katimoclothes.com in the “Contacts” section.
11.2. The Seller undertakes not to disclose information received from the Client. It is not considered a violation of the Seller providing information to agents and third parties acting on the basis of an agreement with the Seller to fulfill obligations to the client.
11.3. The Buyer agrees and allows the Operator and the Operator’s counterparties to process the Buyer’s personal data using automated database management systems, as well as other software specially developed on behalf of the Operator.
11.4. The Buyer has the right to request from the Operator complete information about his personal data, its processing and use, as well as to demand the exclusion or correction/addition of incorrect or incomplete personal data.

12. Responsibility of the parties

12.1. For failure to fulfill or improper fulfillment of the terms of this Agreement, the Parties are liable in accordance with the legislation of Ukraine.
12.2. All text information and graphic images posted in the online store www.alexq.com.ua/shop/ have a legal copyright holder, illegal use of this information and images is prosecuted in accordance with the current legislation of Ukraine.

13. Other conditions

13.1. The parties will try to resolve all disputes related to non-fulfillment or improper fulfillment of their obligations under this agreement through negotiations.

13.2. In case of failure to reach agreement during negotiations, disputes will be resolved in court in accordance with the current legislation of Ukraine.